1. Introduction
This Privacy Policy describes how House Sitter Report (“we”, “us”, or “the app”) handles information when you use the app. Visit-report content is designed to stay on your device. We do not require you to create an account or provide your name, email address, or phone number to use the app.
2. Information we do not collect
In ordinary use we do not receive:
- Your real name, email address, postal address, or phone number
- The text of your visit reports, checklist answers, or notes
- Homeowner or property labels you enter in the app
- Your precise location or contacts
- Photos or files stored on your device
3. Information stored on your device
Report drafts, generated messages, visit history, saved homeowner names, settings, and encrypted backups you create stay on your device unless you share content through another app. We are not a party to messages you send outside the app.
4. Limited information we may process
- Anonymous device identifier for plan limits, surveys, and support
- Plan and monthly usage status (Free report counts / Pro active) — not report text
- Optional survey responses if you complete an in-app survey
- Feedback you send from Settings → Send feedback
- Terms acceptance (UK first-launch gate, when enabled)
- Compliance / billing events tied to device or store billing identifiers
5. App stores and third-party apps
Paid plans are billed by Apple or Google. Sharing via WhatsApp or other apps is governed by those services’ policies. We do not receive your payment card details.
6. Feedback
Use Settings → Send feedback in the app. Do not include homeowners’ personal details unless necessary. Contact details are listed on the Help page.
7. Changes
We may update this Privacy Policy from time to time. The effective date at the top will change when we do.